Why Constructive Criticism Backfires: Lessons from "The Effects of Feedback Interventions on Performance: A Historical Review, a Meta-Analysis, and a Preliminary Feedback Intervention Theory"
We have all been there: you sit down for a performance review, or you try to give your partner some "helpful advice" on how they load the dishwasher. You expect your words to act as a helpful course correction. Instead, the person becomes defensive, flustered, and their performance